Services Description (April 2022)

Last updated April 19, 2022

This document describes the features and capabilities generally available and included in the applicable Product Tier of m³ter Services available to Customers as at time of publication as set out above.

Use of the m³ter Services as described above is subject to the Terms of Service and our Privacy Notice. The m³ter Services Description is deemed to form part of the Documentation (found at https://www.m3ter.com/docs, as construed in accordance with the Terms of Service) and may be updated by m³ter from time to time.

m³ter provides the features and capabilities as part of the offering as set out below or as otherwise set out in the applicable Order Forms if those take precedence.

GA = General Availability.

Service Setup & Administration

FeatureDescriptionStandard Product TierPro Product TierAvailablity
Organization setupFlexibly configure Organizations in m³ter, create Authorised Users (inc. Service Users), configure & assign permissions, create accounts for your End-Customers, and define the products you offer.GA

Core Metering & Rating Engine

FeatureDescriptionStandard Product TierPro Product TierAvailablity
Usage MeteringFlexibly define your usage data schema using a combination of products, meters and aggregations. Data is cleaned, transformed, and standardised automatically. Includes the ability to deliver your usage data using the ingest API.GA
Cost MeteringFlexibly define your cost schema using a combination of products, meters and aggregations. Includes the ability to deliver your cost data using the ingest API.GA
Pricing ConfigurationDefine rating for product usage using flexible pricing plans and attach these to usage data.GA
Bill ComputationDefine accounts and attach pricing plans, including applying credits, so that your End-Customers can be billed based on usage. Allows you to set up and define billing cycles, add standing charges, and run bill computation for all End-Customers at once so that this information can be sent to an external system for invoicing.GA

Data Explorer

FeatureDescriptionStandard Product TierPro Product TierAvailablity
Usage DataQuery & browse usage data in bulk and aggregate it in a number of ways. Includes the ability to export usage data and save previous selections.GA
Billing DataQuery & browse billing data by account over time and aggregate in a number of ways including reviewing what the bill running totals are at any point of time.GA
PrepaymentsReport on End-Customer prepayments / commitments and any remaining obligations associated with them.GA

Integrations

FeatureDescriptionStandard Product TierPro Product TierAvailablity
Customers PlatformsAutomatically send usage and cost data to m³ter directly from your own & 3rd party platforms.GA
Billing SystemsAutomatically send the output of bill computations to your invoicing system so that invoice calculations are correct and contain the required calculation breakdowns.GA
CRM SystemsSync End-Customer account information in your CRM with m³ter. It also optionally allows you to sync pricing between the two systems.GA

APIs & Data Retention

FeatureDescriptionStandard Product TierPro Product TierAvailablity
Request and Ingest APIsWork with a wide range of calls exposed in the m³ter APIs: Request API for configuration and management, and Ingest API to submit raw measurement data.GA
API DocumentationProvides guidance on the m³ter API and examples of valid request and response schemas.GA
End-Customer configuration data*Amount of time we store End-Customer configuration data, including accounts, plans etc.Customer managed*Customer managed*GA
End-Customer calculated data*Amount of time we store End-Customer calculated data such as bills and spend reports.Customer managed*Customer managed*GA
Ingested Usage and Cost Measurements*Amount of time we store your raw ingested data (within your contract period).At least 3 Months from creation*At least 3 Months from creation*GA
End-Customer Aggregated Measurements*Storage & retention of aggregated Measurements suitable for performing billing functions.At least 12 Months from creation*At least 12 Months from creation*GA

*For the purposes of clarity, this refers to the specification of the product features relating to End-Customer Data and raw ingested data storage and retention within your contract period, and does not conflict with the Data retention policy as set out in the m³ter Terms of Service from time to time.