Setting Up Transaction Schedules for Balances
You can set up a Transaction Schedule for a Balance on an Account. This allows you to generate Transactions of a specific type for a Balance at regular daily, weekly, monthly, or yearly intervals over a specified time period.
This topic explains how to set up and manage Transaction Schedules for your Account Balances:
Note: Balance Transaction Schedules in Beta Release! Please note that the Balance Transaction Schedules feature is currently available only in Beta release version. Beta release features are functional but may be incomplete, and there is no commitment at this stage to particular functionality or timelines.
Creating Transaction Schedules for Balances
To create a Transaction Schedule for a Balance:
1. Select Accounts. The Accounts page opens.
2. Select the Name text of the Account with the Balance you want to set up a Transaction Schedule for. The Account details page opens with the Overview tab selected.
3. Select the Balances tab.
4. Select the Name text of the Balance. The Balance details page opens.
5. On the Balance transactions panel, select Create transaction schedule.
Alternatively, scroll down the page and on the Active and pending balance schedules panel select Create transaction schedule.
The Create page opens.
6. Enter the Balance transaction schedule details:
Name. (Required)
Code. (Required)
Transaction type. Use the drop-down to select the Transaction Type. (Required)
Amount. The amount of each Transaction created for the Balance under the schedule. (Required)
Start date (inclusive) and End date (exclusive). Use the calendar pop-ups to set start and end dates/times to define a time period for the Transaction Schedule. (Required)
Frequency. Specify the daily, weekly, monthly, or yearly intervals for when Transactions are generated for the Balance throughout the defined time period. Default setting is every month. (Required)
In this example, a Transaction Schedule is set up for monthly Transactions of $100 to be created for the Balance throughout the defined time period for the schedule:
The first Transaction will be created March 1st 2025, and then one on the 1st of each month following with a final Transaction created on March 1st 2026, a total of 13. Note that since the end date defined for the Schedule of April 1st 2026 is exclusive, a Transaction will not be created on that date.
Warning: You must create at least one Transaction Type for your Organization before you can create a Balance Transaction Schedule! If you haven't, the Transaction type drop-down will not be available and you'll see a warning:
Select the create a new Transaction Type hotlink text provided. This takes you directly to the Create page to create the Transaction Type you want to use for the Balance Transaction Schedule. See Creating Transaction Types.
When you create the new Transaction Type, you are taken directly back to the Create page and the Transaction Type is selected.
7. If the amount to be paid differs from the Transaction or the currency of payment differs from the currency defined for the Balance you can optionally use the Balance transactions settings panel to enter:
Currency. The currency in which payment was made.
Amount. The payment amount.
This allows you to record the fact that an end customer has been credited for a Balance amount using another currency/amount. For example, you might credit an end customer in the amount of 200 USD for a payment they've made in virtual currency credits of X amount.
8. If you want to check the transactions that will be created for the Balance under the Transaction Schedule configuration, expand the Balance transaction schedule preview.
9. Select Create balance transaction schedule. You are returned to the Balance details page where the new Transaction Schedule is listed on the Active and pending balance schedules panel under Active and pending balance transaction schedules:
10. If you want to edit the Transaction Schedule, select the Edit button:
11. Make your changes, and click Update balance transaction schedule and return to the Active and pending balance schedules panel.
12. If you want to remove a Transaction Schedule, select the Delete button:
A confirmation popup opens.
13. Select Yes to confirm the delete action.
Reviewing Transaction Schedules for a Balance
You can review the Transaction Schedules you've set up for a Balance.
To review Transaction Schedules for a Balance:
1. Select Accounts. The Accounts page opens.
2. Select the Name text of the Account with the Balance you want to review Transaction Schedules for. The Account details page opens with the Overview tab selected.
3. Select the Balances tab.
4. Select the Name text of the Balance. The Balance details page opens.
5. Scroll down the page and on the Active and pending balance schedules panel any Transaction Schedules set up for the Balance will be listed under Balance transaction schedules:
6. Select the Name hotlink text of the Transaction Schedule you want to review. The Balance transaction schedule details page opens:
Note that on the Balance transaction schedule details card, you can:
Read off the Transaction Schedule ID, and copy it directly to your clipboard.
Check at-a-glance the Next/Previous transaction generation dates under the schedule.
7. Use the Scheduled balance transactions card to review a list the Transactions already generated for the Balance to date.
8. Scroll down the page and expand the Balance transaction schedule preview card:
Note: Viewing Recently Created Balance Transaction Schedule Details! The Scheduler service runs every hour, approximately a few minutes after the hour. If you have only very recently - within the past hour - created a Balance Transaction Schedule with a start date in the past:
The Scheduled balance transaction card might remain empty. When the Scheduler service next runs, the Scheduled balance transaction card will refresh automatically and show any Transactions generated for past dates under the Schedule.
The Balance schedule transaction preview card might show all Transactions, including past ones. When the Scheduler service next runs, the Balance schedule transaction preview card will refresh automatically and show only future Transactions due under the Schedule
9. Return to the Balance details page. If a Balance has multiple Transaction Schedules set up, on the Active and pending transaction schedules panel you can select to View all:
The Balance transaction schedules page opens:
From this page, you can review all Transaction Schedules set up for a Balance and:
Create a new Transaction Schedule for the Balance.
Select the Name hotlink text to open an existing Transaction Schedule and review its details.
Additional Support
Login to the Support portal for additional help and to send questions to our Support team.