m3ter Blog

8 ways for SaaS companies to improve net revenue retention

Author: m3ter | Date: Jun 16, 2022 | News

How do you improve net revenue retention? There are two main buckets to increase net retention: retain more customers (gross retention), or sell more to existing customers (expansion). In this blog we'll break up ways to improve NRR into these two categories.

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How to handle customer objections to usage-based pricing

Author: m3ter | Date: Jun 14, 2022 | News

Whether you’re an existing business making a change in pricing or a new company deciding on which pricing model to use, you’re likely facing one key question: how are the customers going to take it. We outline how to handle these customer objections.

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3 ways to maximize customer retention with your SaaS pricing strategy

Author: Griffin Parry | Date: May 26, 2022 | Article

In this article we’ll give an overview of 3 approaches to pricing that SaaS businesses can use to maximize retention. This is by no means an exhaustive list, but can be a good starting point to get the creative pricing juices flowing. 

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Why and how m3ter does remote-first

Author: Greg Murphy | Date: May 24, 2022 | Article

Greg Murphy (COO of m3ter) explains why m3ter does remote-first, how we do it, and what our popular “m33tups” are like.

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5 usage-based pricing examples to improve your pricing strategy

Author: Griffin Parry | Date: May 20, 2022 | Article

As the shift toward usage-based pricing (UBP) continues – both in SaaS and other industries as well – companies are unlocking new opportunities to drive revenue.

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Practical PLG Tactics That All SaaS Companies Can Adopt

Author: Todd Gardner | Date: May 12, 2022 | Article

The following article is not a “play-book” for converting your SLG business to a PLG business. That is an extremely heavy lift. Instead, Todd Gardner outlines practical operational tactics common in PLG businesses that have been successfully used in sales-led companies to foster growth.

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The Impact of Net Revenue Retention on SaaS Company Valuations

Author: Todd Gardner | Date: Apr 28, 2022 | Article

Todd Gardner founded SaaS Capital, a leading venture debt firm, and has deep domain knowledge in SaaS. In this guest blog, he explains why Net Revenue Retention (NRR) has such a profound impact on a SaaS company’s valuation, and provides some basic tools to quantify the valuation impact.

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Hiring at m3ter

Author: Alexandra Ardelean | Date: Apr 07, 2022 | Article

At m3ter, many of us are senior staff, so collectively we’ve had our share of interviews. We’ve seen the good, the bad, and the ugly both from the interviewee and the interviewer point of view. We learned from all of our experiences and used them to design an interview process that works for us.

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The Usage-Based Pricing Reading List

Author: Griffin Parry | Date: Mar 23, 2022 | Article

Learn the what, why, how, and when of usage-based pricing with our curated reading list

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Usage-based pricing is the best way to drive Net Revenue Retention

Author: Todd Gardner | Date: Mar 18, 2022 | Article

Todd founded SaaS Capital, a leading venture debt fund, and has deep domain knowledge in SaaS. In this guest blog, he discusses why NRR is the single most important metric for a SaaS business, and how usage-based pricing can improve it.

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Your tech stack for usage-based pricing

Author: Marek Rubasinski | Date: Mar 02, 2022 | Article

Good news: your existing systems don’t need to change, they just need better access to data

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One month in…what’s life @ m3ter really like?

Author: Natasha Norman | Date: Feb 22, 2022 | Article

Head of People & Talent Natasha Norman is back with another update for our "Life @ m3ter" series. This time, she's giving us an update on her thoughts on the company, one month in.

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Life @ m3ter - early reflections

Author: Natasha Norman | Date: Feb 09, 2022 | Article

Our newly joined Head of People & Talent reflects on what drew her to m3ter, her first impressions on arrival, and her plans for team and culture going forwards.

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m3ter launches from stealth with $17.5m in funding

Author: Griffin Parry | Date: Feb 08, 2022 | News

Today, m3ter launches from stealth with $17.5 million in funding. With support from Kindred Capital, Union Square Ventures, Insight Partners and all our other investors, we look forward to making usage-based pricing easy for every SaaS business.

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Usage-based pricing in software - a primer

Author: Griffin Parry | Date: Feb 07, 2022 | Article

Usage-based pricing is being increasingly used within the SaaS space. This short guide explains what it is, highlights the trends that are driving its adoption, explores its advantages, and reviews common deployment challenges.

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The operational and go-to-market implications of usage-based pricing

Author: John Griffin | Date: Jan 31, 2022 | Article

Deploying usage-based pricing requires new operational and GTM capabilities. We review four of the key challenges, and discuss how they all share an underpinning - usage and spend data.

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The m3ter origin story: why we’re simplifying UBP

Author: Griffin Parry | Date: Jan 24, 2022 | Article

m3ter's CEO discusses the problems the company was founded to address, and his direct experience of them.

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Is Usage-Based Pricing Right for My SaaS Business?

Author: Todd Gardner | Date: Jan 17, 2022 | Article

Todd Gardner founded SaaS Capital, a leading venture debt fund, and has deep domain knowledge in SaaS. In this guest blog, he considers the circumstances in which usage-based pricing is a good fit.

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m3ter’s distinctive approach to usage-based pricing

Author: Griffin Parry | Date: Jan 10, 2022 | Article

We have first hand experience of the challenges of deploying and managing usage-based pricing. This has influenced our perspectives on what is most important when offering a metering and pricing service like ours.

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